We are here for you
Are you looking for a room or a flat?
Our InfoCenter Wohnen is at your disposal for all inquiries concerning housing.
You can reach us Monday to Thursday from 10 a.m. to 5 p.m..
On Fridays we are there for you from 10 a.m. to 3 p.m..
Call us under +49 30 93939 - 8990
We look forward to hearing from you!
Your team InfoCenter Wohnen
Hardenbergstraße 34
Mensa Foyer
10623 Berlin
You already live in one of our dormitories and have questions about your contract?
Our tenant support team is available for all inquiries regarding your current tenancy.
You can reach the team at the office at the following times at Franz-Mehring-Platz 3; 10243 Berlin:
Monday 9 a.m. to 11 a.m.
Tuesday 10 a.m. to 12 a.m. and 3 p.m. to 6 p.m.
Thursday 9 a.m. to 11 a.m. and 1 p.m. to 3 p.m.
Call us at +49 30 93939 - 8890
Or send us an email: mieterbetreuung@stw.berlin
You can't pay your rent or have questions about your deposit?
Our rent accounting team will work with you to find a solution.
Call us at +49 30 93939 - 8790
Or send us an email: mibu@stw.berlin
You can reach us Monday to Thursday from 10 a.m. to 2:30 p.m.
On Fridays we are there for you from 10 a.m. to 1 p.m.
Or make a personal appointment here:
