We are here for you
Our InfoCenter Wohnen is available to answer all your questions about housing.
You can reach us by phone and in person during office hours:
Monday to Thursday 10 a.m. to 5 p.m.
Friday 10 a.m. to 3 p.m.
Call us on +49 30 93939 - 8990
Or write us an email: wohnen@stw.berlin
Or make a personal appointment online.
We look forward to helping you.
Your team from the
InfoCenter Wohnen
Hardenbergstraße 34
Mensa foyer
10623 Berlin
Our tenant support team is available to answer any questions you may have about your current tenancy.
Just give us a call on +49 30 93939 - 8890 and we will be happy to take care of your request.
Telephone office hours:
Monday 10 a.m. - 2:30 p.m.
Tuesday 10 a.m. - 6 p.m.
Wednesday 10 a.m. - 2:30 p.m.
Thursday 10 a.m. - 2:30 p.m.
Friday 10 a.m. - 1 p.m.
Or write us an email:mieterbetreuung@stw.berlin
If you prefer personal advice, you can reach the team on site at Franz-Mehring-Platz 3, 10243 Berlin:
Monday 9 a.m. - 11 a.m.
Tuesday 10 a.m. - 12 p.m. and 3 a.m. - 6 p.m.
Thursday 09 a.m. - 11 a.m. and 1 p.m. - 3 p.m.
